PRODUCT SUBSCRIPTIONS FAQ

How do I set up my subscription?

Simply choose the subscription option when adding items to your cart. 

 

How much do I save with a subscription?

You'll save 15% on subscription purchases.

 

Are all your products available on a subscription?

Currently most skincare products are available by subscription. Local-made products are currently only available in-person.

 

How do I pause a shipment?

If you need to pause a shipment, send me an email or text to pause it. These can be paused within 48 hours of the automatic order. 

What I was already charged but I want to pause my shipment?

If you notify me within 48 hours of the order, I can cancel it and refund the order.

 

Can I cancel my subscription?

Yes. You can view your subscription details and cancel from your customer account. Just log in and choose “my account” and then “subscriptions” . You can also change your payment method with the same process. 

 

What if I need help with my subscription?

Simply reach out to me by phone, text or email and I'm happy to help!